To unlock your Serea lock you need to registrate it beforhand. Here you can find more information about the registration process.

If you lock has already been registrated then please follow the instruction:

  • Tap on “click to unlock” in the app and align your smarphon’s NFC sensor – which is marked on the screen – with the lock.
  • Hold your phone steadily against the lock without moving it until the unlocking process is complete. If the lock doesn’t open, cancel the action and tap “Click to unlock” to try again.

You can find more instructions in the app under “how to scan my lock”.